Renters and The Pandemic: An Inside Look at the Resident Experience
Knowing it’s no longer “business as usual”, the multifamily industry has a unique opportunity to transform like never before. Residents across the country have revealed how COVID-19 has impacted their lives and livelihoods. These insights are critical as owners and operators look to build new strategies to attract and retain renters. From searching for a new home to renewal decisions, this webinar uncovers how expectations and preferences for renters have changed due to the pandemic. NAA will also present some recent findings from its monthly owner/operator survey.